FREQUENTLY ASK QUESTION

What is an industrial fan?

Industrial fans are ideal for areas where heat stratification, dampness, and stagnant air become frequent problems. Therefore, for high volume, high static pressure, an industrial fan is the solution.

 

How do I mount a Wall Fan?

A wall fan can make a real difference in your home's& work climate and your overall comfort levels. Most Wall fans are relatively easy to mount and only require a few simple tools. Please follow instruction on export carton or manual instructions on how to mount a Wall fan.

 

What is the warranty on my fan?

The limited warranty on fans varies is between 0 and 12month.

 

Why is it beneficial to use a fan along with an air conditioner?

You can potentially save on cooling costs by turning up your whole-house thermostat and using the breeze from a fan to help you feel cooler.

 

What are the power requirements for a fan?

Our fan has to use 120volts/60 hertz & 240volts/50 hertz according to Country power stability, We do not recommend using any more or less as it will damage the unit.

 

Can I adjust the height of my stand fan? Will it tip over?

All Shin Si Electrical Stand fans are adjustable; however, other brands of stand fans may not have this feature. Your fan manual instruction will explain how to adjust or remove poles for different heights, if you have an adjustable stand fan. Shin Si stand fans have been designed and tested to not tip over at any secured height.

 

Can I really save money on my electric bill with an electric fan?

Yes, An electric fan is many times more energy efficient than a standard Air Condition unit and is even better for the environment.

 

How can I clean the fan?

a. Before cleaning, please switch off the fan and unplug the power cord.

b. Wipe the fan with soft cloth rinsed with lightly soaped water.

c. Do not let the water wet the motor or PCB.

d. Do not use acid or alkaline liquid to clean.

e. When not in use for long time, store it in a clean and dry place.

 

Why does the fan blade not rotate?

Check the power point and check whether the fan blade was installed properly.

 

Why does the fan blade not rotate?

Check the power point and check whether the fan blade was installed properly.

 

Why does the fan generate unusually loud noise during working?

a. Please check if the fan blade is assembled firmly.

b. Please check if the grid guard is assembled firmly.

c. Please check if the fan blade and guard are rubbing against each other.

 

Can I get a Sample?

Yes, we provide the sample but you will need to pay for sample courier fees.

 

What kind of payment terms do you accept?

We accept payment by TT & L/C at sight our standard payment terms is 30% deposit and balance 70% TT before shipment.